UserCrowd requires all users to complete identity verification to continue using the platform and receive payouts. This article explains why verification is necessary, how to complete it, and the consequences of non-compliance.
Overview of identity verification
Identity verification is a mandatory process for all UserCrowd users. It ensures that accounts are genuine and helps maintain a safe and fair platform. Completing this process is required to:
Continue testing on the platform
Receive payouts for completed tasks, both past and future
Why verification is required
UserCrowd uses a third-party provider to conduct identity verification. This process is part of the platform’s security and compliance measures. It ensures that all accounts are legitimate and helps prevent fraudulent activity. Additionally, if a payout attempt fails due to an issue with the recipient’s PayPal account, identity verification is required before resubmitting the payout.
How to complete verification
The only accepted method for identity verification is through the online link provided by UserCrowd. Alternative methods are not available, so users must follow the instructions provided in the verification email or notification.
Consequences of not completing verification
Failure to complete identity verification within the specified timeframe has significant consequences:
Account Ineligibility: Your account will become ineligible to continue testing on the platform.
Payout Restrictions: You will not be able to receive payouts for any funds earned, including those from completed tasks.
These consequences apply to all users who choose not to verify their identity, as outlined in UserCrowd’s Terms of Service.
Common questions
Can I continue using UserCrowd without completing identity verification?
No. Identity verification is mandatory to continue testing and to receive payouts. Without completing this process, your account will be disabled, and payouts will not be processed.
Can I use an alternative method for identity verification?
No. The online identity verification link provided by UserCrowd is the only accepted method.
Why is identity verification required after a PayPal payout error?
When a payout attempt fails due to an issue with your PayPal account, UserCrowd requires identity verification to confirm account authenticity before resubmitting the payout. This is part of the platform’s security measures.