How can I get more tests?

Test availability varies for all panelists and we can't guarantee that you'll receive a specific number of tests at any given time. Tests are also assigned automatically and we can't manually assign more tests to anyone. That said, there are a few steps you can take to ensure your account and profile are setup for optimal eligibility.

Test assignments rely on several factors which may help indicate why you are not receiving the expected number of tests.

Testers with higher ratings are prioritized when test invitations are sent, so if your tester rating drops due to poor quality responses you may start receiving fewer tests. You can always bring your score back up by providing thoughtful responses to the tests you do receive, but if your score drops too low you may be deemed ineligible to participate in any future studies.

Consistently providing high-quality feedback not only maintains your tester rating but helps you get more frequent test invites in the future.

In some cases, customers want opinions from the general population of panelists, but for many tests, customers will require a certain demographic, e.g. a 25-year-old female in Canada. It is important that you keep your profile honest and up-to-date so that when you do receive a test, you are accurately representing the demographic the customer has requested. If it's discovered that you have been dishonest in your profile, you may become ineligible to receive tests.

You will only be able to submit responses to tests where you meet all of the demographics requested, and researchers are often requesting niche categories. You can increase your chances of being eligible for a test by responding to as many profile questions as possible. The more questions you answer, the higher your profile completeness will be, and the more tests you are likely to receive.

You may receive tentative test invitations that require you to answer an incomplete portion of your profile in order to qualify (or disqualify) you for that particular test. If your answer doesn't match the requirement of the researcher, you won't be able to proceed, but your answer will be saved to your profile in order to be considered for future tests that target that demographic.

Weekdays are typically busier than weekends and working hours are typically busier than evenings. That said, you may receive tests from customers who are based on the other side of the world, so make sure your availability accurately matches when you are free to take tests. Otherwise, you might get notifications while you're sleeping.

Make sure you have enabled both push and email notifications in your settings so you don't miss out on a test once assigned. Taking tests is competitive and only gets more so as the panel continues to grow, so once you receive a notification, you will want to jump on it quickly to take the test before it expires.

Whether you've just signed up for UserCrowd and are not receiving the number of tests you expected, or you've been testing for some time and are now receiving less tests than you previously did, this is normal. Study availability fluctuates, and even if you've done all of the right things to optimize your eligibility, we can't predict how many tests you should be receiving or will receive. Being patient is important.

That said, if you have at any point breached our testing rules or provided low effort responses, this is likely why you are not receiving tests.

By following these steps, you can become more visible and trustworthy on the platform, leading to more testing opportunities.

If you have checked the above and still have questions about why you're not receiving tests, get in touch with us. We may be able to provide more insight into your specific circumstances but keep in mind that we can't manually allocate more tests to you.